Something I always find interesting is the people in digital marketing who deeply care about the customers and businesses they serve. This talk delves into ways to make those people more successful.
Sep 22, 2017
Aug 24, 2017
For my Salesforce Marketing Cloud group’s conversation about responsive email, I put together this list of resources. If you have any to add, just put them in the comments!
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Jul 29, 2017
Jul 25, 2017
Those of us who are knee deep in email all day everyday, can lose sight of why email is useful while swimming in the ocean of sends and working the art and science of getting opened and clicked. So, when this passed through my inbox (*ahem*), from my friend Tracy at TracyByDesign.co, I thought it would be worthwhile to post so we can answer the why of email.
Jul 18, 2017
While this video and the concepts of developing a growth mindset isn’t obviously related to digital marketing, I feel like it may prove to be an important part of Journey Building for customers. In a typical business scenario, you are offering a solution to customer problems but there are situations where your product or service will benefits from you or a community of your users helping them to push beyond where they are right now. What if the journey is both for your marketing, and the growth of your customer? I can see how this could play out for anything from someone who sells rock climbing equipment to wine sellers to life coaches to neighborhood restaurants. When you provide an environment where people overcome their fears of trying things, like taking a kayak adventure down the Nile, they then become your salesforce and the best brand advocates you can have. What do you think?
Jul 17, 2017
Jul 07, 2017
Jun 08, 2017
As we have previously made an HTML email from scratch, we’re going to build on that email by adding in some AMPscript, first to add in some personalization and then taking that personalization a step further by having it reflect the product that your customer wants to see.
May 31, 2017
Looking for some flashcards to study for the Salesforce Marketing Cloud Certification Exam? You’ve come to the right place:
May 24, 2017
I love stories about wine. I love stories about how business can use Salesforce to bring their customers better service and marketing. Needless to say, I LOVE this story.
May 24, 2017
May 18, 2017
May 18, 2017
May 18, 2017
I’ve had several Salesforce Admins and Developers speak to me about a constant frustration; lack of meaningful use of data. Marketing representatives have gone to conferences or events and collected data from people interested in their products, but nobody has followed up or perhaps they’ve followed up by sending a brochure but that’s the end of the line.